Legal

These Terms govern your use of CompCheckout, a hosted checkout service operated by CompCheckout LLC (“CompCheckout”, “we”, “us”). By creating an account or using the service you agree to these Terms.

1. What CompCheckout does

CompCheckout provides a branded checkout page for your store and records paid orders back to your connected commerce platform. Payments are processed by your own connected payment provider. CompCheckout is not a payment processor, bank, or money transmitter and never takes custody of your funds.

2. Your responsibilities

You are responsible for the products you sell, the accuracy of your listings, fulfillment, taxes, chargebacks, and compliance with the rules of your payment provider and sales platforms. You must have the right to sell what you list and to use any brand assets you upload.

3. Acceptable use

You may not use CompCheckout for unlawful goods, fraud, or any activity that violates the terms of your payment provider or commerce platform. We may suspend accounts that put the service or other users at risk.

4. Fees

Paid plans are billed per store at the price shown on your Billing page, plus a small percentage of the volume you process. Fees are billed through your payment provider. Card-processing fees are charged by your provider, not by CompCheckout.

5. Disclaimers and liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, CompCheckout’s total liability for any claim is limited to the fees you paid us in the three months before the claim.

6. Termination

You may cancel anytime. We may suspend or terminate accounts that breach these Terms.

This policy explains what CompCheckout LLC collects and why. We collect only what we need to run your checkout and your account.

Information we collect

Account data (your email and store settings), connection credentials for the platforms you link (stored encrypted), and order data passed through checkout (shopper contact, shipping address, and amounts) so we can record the order on your store.

How we use it

To operate your checkout, sync orders, prevent fraud, provide support, and bill your plan. We do not sell personal data. Payment card details are handled by your payment provider and are never stored on our servers.

Sharing

We share data only with the processors that run the service (hosting, database, payment provider, and the commerce platform you connect) and only as needed to deliver it to you.

Your rights

You can request access to, correction of, or deletion of your data by emailing privacy@compcheckout.com. We retain order records as required to provide the service and meet legal obligations.

CompCheckout subscription fees are billed monthly per store. Because the service is delivered continuously, subscription fees are generally non-refundable, though you can cancel at any time to stop future billing.

Shopper refunds

Refunds to your customers for the products they bought are issued by you through your connected payment provider, under your own store policy. CompCheckout records the order; your provider moves the money.

Questions

For billing questions, email support@compcheckout.com and we will help sort it out.